FAQ
Do you take insurance?
Our therapy services are reimbursable by most "out of network" insurance plans. Contact your insurance carrier to determine what percentage they will pay for out of network therapy. Depending on the provider, we have seen the rate of reimbursement range from 50% - 85%. Some plans, typically HMO plans, won't fund out-of-network care. Ask your provider, "what is your reimbursement rate for out of network procedure code 90834?". If you are looking for couples counseling ask them, "what is your reimbursement rate for out of network procedure code 90847?".
We are happy to provide you with receipts that include all the detailed codes required by insurers. Psychotherapy is also typically covered by pre-tax Flexible Spending Accounts (FSAs) or Health Spending Accounts (HSAs).
How often should I see my therapist?
We highly recommend weekly sessions as research suggests that weekly sessions show higher success rates in establishing lasting change. If you see your therapist less frequently sometimes the experience can become a “check in” which can also be helpful, depending on your therapeutic goals. Overall, we aim to be flexible and will tailor the frequency of sessions to meet your needs.
How long does therapy take?
Clients remain in therapy for a wide range of times. WIth most clients we suggest starting with an expectation of 10 weekly sessions. After 10 sessions you and your therapist together can assess if you’ve reached your goals. Research shows that most clients need 15 - 20 sessions to develop lasting change.
How do I get started?
You can set up a free 15-minute phone call with us by calling, emailing, or using our online scheduler, whichever is most comfortable with for you. Or, if you prefer, you can just book your first appointment online. Either way, we'll make sure we talk for a few minutes on the phone before the first session.
Morgan Smith, MFT, our Founder and Director, answers the Creatives Health phone and will connect you to the best suited therapist for your needs. You can typically expect to be matched with a therapist within 24 hours.
What if I don't click with my therapist?
No problem, just contact Morgan, she will match you with a therapist who may be a better fit for you. It's important to feel like you have a good fit in your therapist. Trust is essential to establishing a good connection with your therapist. Without trust, your therapy may never be as effective as you hope for.
What forms of payment do you accept?
We accept all credit cards.